Frequently Asked Questions

If you have any questions, please don't hesitate to contact us. We can schedule a brief initial visit to discuss. We generally recommend a Security Foundation Assessment ($700) if you've never had a security review or need compliance documentation. Also, if you already have security measures in place, we recommend a Quick Security Tune-Up annually, it's perfect if you: • Think you're "probably okay" but want expert validation • Need a quick checkup without a full assessment • Want to catch any obvious security gaps before they become problems • Have an upcoming insurance renewal or compliance check

Yes! You can adjust your monthly package anytime with 30 days notice. We'll prorate the difference.

Yes! Try any monthly monitoring package risk-free. If you're not satisfied in the first 30 days, we'll refund 100% of your money.

Yes. If you're not satisfied with the quality of our work, we'll work with you to make it right or provide a refund. Our goal is to deliver real value.

No. The price you see with taxes (calcualted at checkout) is the total price. The only potential additional costs would be if you request on-site visits (travel costs) or additional services beyond the package scope.

Monthly packages can be cancelled with 30 days notice. Annual commitments have a 90-day early termination option with prorated refund.

We can start most assessments within 3-5 business days. For active package clients, emergency response is available 24/7.

A junior security analyst costs $60,000-80,000/year plus benefits ($85,000-110,000 total). Our most comprehensive package (Complete Shield) provides senior-level expertise 24/7 for $21,000/year—about 20% of the cost with better coverage.

That's entirely up to you! You can: • Implement our recommendations yourself using your internal team or IT provider • Purchase additional hour blocks for specific implementation help • Transition to one of our monthly packages for ongoing support • Simply keep the documentation for reference We'll provide honest guidance on what makes sense for your situation—no sales pressure.

That's what our assessment phase is for. We'll inventory your environment, identify critical systems, and recommend comprehensive monitoring coverage tailored to your business.

As a proudly US-based company, we serve our clients from our primary offices is in Shreveport, Louisiana ensuring we deliver top-tier, domestic expertise you can trust. Client Service Model: We combine local presence with national reach. Whether you prefer on-site collaboration or remote engagement, our team delivers consistent, high-quality service across all markets.